Average Repair Orders Down but Dollar Value up in 2015 According to IMR Repair Shop Tracking Study

Although the average number of repair orders for independent repair shops dropped to 54.5 per week in the final three months of 2015 compared to the rest of the year, the average dollar value per repair order was it highest ($338.40) in the fourth quarter of 2015.

“Although the number of repair orders were down in the fourth quarter of 2015, the average dollar value of those repairs was up according to our Repair Shop Tracking Study,” said Bill Thompson, president and CEO of IMR Inc. “Most likely, some of these repairs were more extensive and time consuming, resulting in higher repair costs per vehicle. Ironically, in the second quarter, the average number or repair orders was 59.7, the highest of 2015, yet the average dollar value per repair was at its lowest in 2015 at $321.79 per order.”

For over 40 years, IMR Inc. has been an industry leader in automotive research and conducts syndicated and proprietary market research studies that focus on automotive parts and services, repair shops, technicians, accessories and vehicle technology trends. To find out how IMR research can help your business, call 800-654-1079, e-mail Info@AutomotiveResearch.com or visit AutomotiveResearch.com.

IMR 2015 Repair Orders--Sized for Website


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