Consumer Auto Maintenance (CCAMS)

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Consumer Auto Maintenance (CCAMS)

Shop Parts/Brand Purchasing

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Shop Parts/Brand Purchasing

Channel Share Research

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Channel Share Research

Consumer Demographics

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Consumer Demographics

DIY Decision Process Research

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DIY Decision Process Research

Parts Supplier Research

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Parts Supplier Research

Repair Shop Research

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Repair Shop Research

Replacement Rate Data

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Replacement Rate Data

Part Category Insights – Consumers

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Part Category Insights - Consumers

Part Category Insights – Repair Shops

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Part Category Insights - Repair Shops

Parts Brand Research

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Parts Brand Research

Consumer Auto Maintenance (CCAMS)

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Consumer Auto Maintenance (CCAMS)

Custom Research

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Custom Research

Parts/Service Consumer Segmentation (CCAMS+PRIZM)

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Parts/Service Consumer Segmentation (CCAMS+PRIZM)

AUTOMOTIVE MARKET RESEARCH

Founded in 1975, IMR conducts syndicated and proprietary market research studies that focus on the automotive industry including the automotive aftermarket, heavy duty and fleet segments. IMR’s research portfolio and service offerings provide a wide range of strategic and tactical solutions that provide insight into your most pressing questions. With a focus on industry trends, DIY/DIFM consumer parts and service purchasing behavior, repair shop purchasing behavior, channel trends and many other important metrics, IMR’s research provides insight into your market that can bring you closer to your customers, distribution channels and market opportunities.

IMR US Household Perception Trades Report 2022

November 8, 2022

IMR’s ‘U.S. Household Perception of the Trades’ Report (With a Focus on the Automotive Technician Career Path)

The U.S. workforce is struggling to fill a massive gap in the skilled trades industry and over the next decade, the problem may worsen. According to the U.S. Bureau of …

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Automotive Research Auto Repair Shop Technician

September 27, 2022

The Importance of Private Label and National Branded Parts at Independent Auto Repair Shops (2022 Update)

IMR recently spoke with the person most responsible for making parts purchasing decisions at 500 independent automotive repair shops. Our focus was to understand their use and perceptions of private …

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September 7, 2022

2022 Update: Private Label/Store Brand Parts Purchasing by Independent Auto Repair Shops

In July 2022, we spoke with 500 independent automotive repair shops about their purchase frequency and use of private label brands as well as the reasons why they use private …

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August 3, 2022

Impact of Battery Electric Vehicle and Hybrid Electric Vehicle Repair and Service at Independent Repair Shops (Update 2022)

Between July 4th and July 29th, 2022, IMR interviewed 5000 independent automotive repair shops, nationally representative by location in the U.S., to get insight into their service exposure to Battery …

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Automotive Research: Independent Auto Repair Shop

April 5, 2022

Current and Future Challenges for Independent Repair Shops – 2022

At the beginning of 2022, IMR surveyed independent automotive repair shops to get insight into what they believe their biggest challenges will be in 2022 as well as what challenges …

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Automotive Repair Shop Auto Part Delivery

September 20, 2021

Effects of Supply Chain Disruptions on Independent Automotive Repair Shops

In August 2021, IMR interviewed 500 independent automotive repair shops, nationally representative by location in the U.S., to get insights on whether supply chain disruptions were affecting their business and …

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August 30, 2021

E-Commerce Purchasing Behavior at Independent Auto Repair Shops

In July 2021, IMR interviewed 500 independent automotive repair shops, nationally representative by location in the U.S., to get insights into their use of publicly available websites for parts purchasing …

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July 21, 2021

Impact of Battery Electric Vehicle And Hybrid Electric Vehicle Repair and Service at Independent Repair Shops

Between May 3rd and June 30th, 2021, IMR interviewed 1,000 independent automotive repair shops, nationally representative by location in the U.S., to get insight into their service exposure to Battery …

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March 1, 2021

The Importance of Private Label and National Branded Parts at Independent Auto Repair Shops

Read Now

February 26, 2021

Update: Private Label/Store Brand Parts Purchasing by Independent Auto Repair Shops

In January 2021, we spoke with 500 independent automotive repair shops about their purchase frequency and use of private label brands. IMR started asking these questions in 2018 (read here) …

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News

Milton Industries Acquires Steck Manufacturing
Milton extends tool offerings in automotive repair, collision repair, lockout and towing markets. The post Milton Industries Acquires Steck Manufacturing appeared first […]
Garage Gurus Announces 2023 Technician Scholarship Program
For the ninth consecutive year, automotive students can earn one of 12 scholarships worth $2,500. The post Garage Gurus Announces 2023 Technician Scholarship Program appeared […]
Gold Eagle Documentary Tells Story of Women in Motorsports
The doc, titled "DRIV[H]ER," shares the compelling stories of racers Sally McNulty and Kelsey Rowlings. The post Gold Eagle Documentary Tells Story of Women in Motorsports […]
Clore Automotive Releases PRO-LOGIX 12V Wheel Charger
Services range from battery charging and engine starting to battery maintenance and power supply support. The post Clore Automotive Releases PRO-LOGIX 12V Wheel Charger […]
Aptiv Named A World’s Most Ethical Company
This is the 11th consecutive year that Aptiv has been recognized. The post Aptiv Named A World’s Most Ethical Company appeared first on aftermarketNews.

Mercedes-Benz tunes up its 2024 entry-level GLA crossover
While there are no major sheet metal changes for the Mercedes GLA, the interior, exterior and equipment have all been revised, and a mild-hybrid powertrain is standard.
Pittsburgh body shop generates revenue for Diehl Auto Group
Operating a large collision repair facility also has helped Diehl Automotive Group sell new cars. When cars come to the collision center and are deemed a total loss, Diehl has an opportunity to sell that customer a new vehicle.
Fuel cells left behind by rapid EV sales, infrastructure growth
Electric vehicle sales and adoption have jumped so far ahead of fuel cell passenger cars that it will be nearly impossible to catch up.
Column: General Motors' white-collar buyout offers appear timed to tame UAW
Spending up to $1.8 billion toward $2 billion in annual savings may not seem like the smartest move, but doing it right before negotiations begin looks pretty savvy.
The latest numbers on the microchip shortage: A lull in the problems
Just 2,400 vehicles are being cut from automakers’ production plans worldwide this week because of the microchip shortage, one of the lowest weekly totals in months.

Insights

March 31, 2020

Automotive Parts & Service Consumer Purchasing Behavior During an Economic Downturn

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January 22, 2020

Challenges for Independent Repair Shops and Technicians in 2020; Advice they’d give to Future Technicians

Heading into 2020, according to independent automotive repair shops, the biggest challenges to shops and their technicians include finding time for hands on training (42.6%), staying up to date with …

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November 18, 2019

CELL PHONE USAGE IN BAYS AT INDEPENDENT REPAIR SHOPS

Nearly every auto repair technician owns a cell phone (99.6%), and nearly half own a tablet or iPad (46.4%). For 57%, those personal devices end up in their working bay. …

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October 29, 2019

The Hispanic DIY Auto Maintenance & Repair Consumer

28.1% of the Hispanic population perform their own vehicle maintenance and repairs (DIY), compared to 23.3% of the total market. Purchases amongst the Millennial generation is also much higher relative …

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May 15, 2019

Install-it-for-me at Independent Repair Shops

Consumers continue to bring parts to repair shops they’ve bought at retailers or online sources. While shops field these requests, some shops are more open to installing these parts than …

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January 9, 2019

Part Delivery Times at Independent Automotive Repair Shops

When an independent auto repair shop orders parts, delivery time can vary widely depending on the type of part. Some shops are willing to wait longer for parts as well…read …

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October 10, 2018

Independent Auto Repair Shop Private Label/Store Brand Purchasing

Independent auto repair shop’s purchasing of private-label/store-brand parts is on the rise. Almost 2/3rds of shops plan on increasing their purchases over the next two year which is driven by …

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August 28, 2018

Independent Auto Repair Shop’s Competitor Perceptions & Differentiation

This month’s insight follows up on our last insight (Independent Auto Repair Shop’s Biggest Competitors) and describes who the independent auto repair shop’s top competitors are, why they’re the shop’s …

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July 30, 2018

Independent Auto Repair Shop’s Biggest Competitors

We asked independent automotive repair shops who they perceive to be their biggest competitors. Their views of their top competitors are very consistent with channel share metrics tracked by IMR. …

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June 12, 2018

How Repair Shops are Investing in their Future

We asked General Automotive Repair Shops what investments they were making in their shops. The majority of those shops are making investments in their business to improve or maintain their …

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Resources

View All Resources

Milton Industries Acquires Steck Manufacturing
Milton extends tool offerings in automotive repair, collision repair, lockout and towing markets. The post Milton Industries Acquires Steck Manufacturing appeared first […]
Garage Gurus Announces 2023 Technician Scholarship Program
For the ninth consecutive year, automotive students can earn one of 12 scholarships worth $2,500. The post Garage Gurus Announces 2023 Technician Scholarship Program appeared […]
Gold Eagle Documentary Tells Story of Women in Motorsports
The doc, titled "DRIV[H]ER," shares the compelling stories of racers Sally McNulty and Kelsey Rowlings. The post Gold Eagle Documentary Tells Story of Women in Motorsports […]
Clore Automotive Releases PRO-LOGIX 12V Wheel Charger
Services range from battery charging and engine starting to battery maintenance and power supply support. The post Clore Automotive Releases PRO-LOGIX 12V Wheel Charger […]
Aptiv Named A World’s Most Ethical Company
This is the 11th consecutive year that Aptiv has been recognized. The post Aptiv Named A World’s Most Ethical Company appeared first on aftermarketNews.

Mercedes-Benz tunes up its 2024 entry-level GLA crossover
While there are no major sheet metal changes for the Mercedes GLA, the interior, exterior and equipment have all been revised, and a mild-hybrid powertrain is standard.
Pittsburgh body shop generates revenue for Diehl Auto Group
Operating a large collision repair facility also has helped Diehl Automotive Group sell new cars. When cars come to the collision center and are deemed a total loss, Diehl has an opportunity to sell that customer a new vehicle.
Fuel cells left behind by rapid EV sales, infrastructure growth
Electric vehicle sales and adoption have jumped so far ahead of fuel cell passenger cars that it will be nearly impossible to catch up.
Column: General Motors' white-collar buyout offers appear timed to tame UAW
Spending up to $1.8 billion toward $2 billion in annual savings may not seem like the smartest move, but doing it right before negotiations begin looks pretty savvy.
The latest numbers on the microchip shortage: A lull in the problems
Just 2,400 vehicles are being cut from automakers’ production plans worldwide this week because of the microchip shortage, one of the lowest weekly totals in months.