Consumer Auto Maintenance (CCAMS)

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Consumer Auto Maintenance (CCAMS)

Shop Parts/Brand Purchasing

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Shop Parts/Brand Purchasing

Channel Share Research

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Channel Share Research

Consumer Demographics

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Consumer Demographics

DIY Decision Process Research

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DIY Decision Process Research

Parts Supplier Research

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Parts Supplier Research

Repair Shop Research

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Repair Shop Research

Replacement Rate Data

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Replacement Rate Data

Part Category Insights – Consumers

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Part Category Insights - Consumers

Part Category Insights – Repair Shops

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Part Category Insights - Repair Shops

Parts Brand Research

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Parts Brand Research

Consumer Auto Maintenance (CCAMS)

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Consumer Auto Maintenance (CCAMS)

Custom Research

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Custom Research

Parts/Service Consumer Segmentation (CCAMS+PRIZM)

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Parts/Service Consumer Segmentation (CCAMS+PRIZM)

AUTOMOTIVE MARKET RESEARCH

Founded in 1975, IMR conducts syndicated and proprietary market research studies that focus on the automotive industry including the automotive aftermarket, heavy duty and fleet segments. IMR’s research portfolio and service offerings provide a wide range of strategic and tactical solutions that provide insight into your most pressing questions. With a focus on industry trends, DIY/DIFM consumer parts and service purchasing behavior, repair shop purchasing behavior, channel trends and many other important metrics, IMR’s research provides insight into your market that can bring you closer to your customers, distribution channels and market opportunities.

Automotive Research Auto Repair Shop Technician

March 28, 2023

Current Challenges for Independent Automotive Repair Shops – 2023

At the beginning of 2023 IMR surveyed independent automotive repair shops to get insight into what they believe their biggest challenges will be in 2023. Given the changing market dynamics …

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IMR US Household Perception Trades Report 2022

November 8, 2022

IMR’s ‘U.S. Household Perception of the Trades’ Report (With a Focus on the Automotive Technician Career Path)

The U.S. workforce is struggling to fill a massive gap in the skilled trades industry and over the next decade, the problem may worsen. According to the U.S. Bureau of …

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September 27, 2022

The Importance of Private Label and National Branded Parts at Independent Auto Repair Shops (2022 Update)

IMR recently spoke with the person most responsible for making parts purchasing decisions at 500 independent automotive repair shops. Our focus was to understand their use and perceptions of private …

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September 7, 2022

2022 Update: Private Label/Store Brand Parts Purchasing by Independent Auto Repair Shops

In July 2022, we spoke with 500 independent automotive repair shops about their purchase frequency and use of private label brands as well as the reasons why they use private …

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August 3, 2022

Impact of Battery Electric Vehicle and Hybrid Electric Vehicle Repair and Service at Independent Repair Shops (Update 2022)

Between July 4th and July 29th, 2022, IMR interviewed 5000 independent automotive repair shops, nationally representative by location in the U.S., to get insight into their service exposure to Battery …

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Automotive Research: Independent Auto Repair Shop

April 5, 2022

Current and Future Challenges for Independent Repair Shops – 2022

Read updated study: March 2023 – Current Challenges for Independent Automotive Repair Shops – 2023 At the beginning of 2022, IMR surveyed independent automotive repair shops to get insight into …

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Automotive Repair Shop Auto Part Delivery

September 20, 2021

Effects of Supply Chain Disruptions on Independent Automotive Repair Shops

In August 2021, IMR interviewed 500 independent automotive repair shops, nationally representative by location in the U.S., to get insights on whether supply chain disruptions were affecting their business and …

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August 30, 2021

E-Commerce Purchasing Behavior at Independent Auto Repair Shops

In July 2021, IMR interviewed 500 independent automotive repair shops, nationally representative by location in the U.S., to get insights into their use of publicly available websites for parts purchasing …

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July 21, 2021

Impact of Battery Electric Vehicle And Hybrid Electric Vehicle Repair and Service at Independent Repair Shops

Between May 3rd and June 30th, 2021, IMR interviewed 1,000 independent automotive repair shops, nationally representative by location in the U.S., to get insight into their service exposure to Battery …

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March 1, 2021

The Importance of Private Label and National Branded Parts at Independent Auto Repair Shops

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News

DuPont Opens Adhesives Manufacturing Facility in China
The new facility will produce adhesives to serve customers primarily in lightweighting and fast-growing vehicle electrification applications. The post DuPont Opens Adhesives […]
FullSpeed Automotive Appoints SVP of Retail Operations
Laura Sasser has been picked to lead FullSpeed's retail operations for its Grease Monkey, SpeeDee and Kwik Kar facilities. The post FullSpeed Automotive Appoints SVP of […]
SEMA 2023 to Explore Future Vehicle Propulsion
The new EV & Future Propulsion area at SEMA will include over 75 vehicles highlighting the future of automotive innovation. The post SEMA 2023 to Explore Future Vehicle […]
Road to AAPEX, Ep 5: Automotive’s Past & Future
See how Babcox Media's Joe Keene prepares the Lincoln Blackwood for the road (with assistance from Transtar). The post Road to AAPEX, Ep 5: Automotive’s Past & Future […]
Mayhew Tools Introduces Spark Plug Thread Chaser
The new tool is designed to clean and restore spark plug holes. The post Mayhew Tools Introduces Spark Plug Thread Chaser appeared first on aftermarketNews.

Tesla will gain from higher Detroit 3 labor costs, analysts say
Detroit automakers will face a significant disadvantage vs. Tesla on EV costs. Tesla CEO Elon Musk teases UAW time-off demands: "Is anyone gonna be around to make the actual cars?"
UAW to expand strike Friday unless ‘serious progress'
UAW President Shawn Fain plans to announce another wave of workers joining the strike on Friday if he doesn't think talks have been sufficiently productive.
Mercedes-Benz to launch Level 3 automated driving tech in California and Nevada in Q4
Drive Pilot will be offered as an annual subscription, priced at $2,500 in the first year.
Long-Lewis Automotive buys 1, sells 3 stores
Long-Lewis Automotive Group sold three dealerships in Alabama and Mississippi and bought one Alabama store this spring and summer.
U.S. lawmakers demand documents on Ford battery partnership with CATL
The chairs of three U.S. House of Representatives committees demanded Ford Motor F.N turn over documents tied to its partnership with Chinese battery company CATL 300750.SZ and threatened to call CEO Jim Farley to testify before Congress.

Insights

May 13, 2020

Disruption in Auto Parts Availability Affecting Repair Shop Purchasing Behavior

Independent repair shops have seen a large drop in business due to the COVID-19 pandemic and shelter-in-place restrictions. Some shops are faring better than others, some are more optimistic than …

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March 31, 2020

Automotive Parts & Service Consumer Purchasing Behavior During an Economic Downturn

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January 22, 2020

Challenges for Independent Repair Shops and Technicians in 2020; Advice they’d give to Future Technicians

Heading into 2020, according to independent automotive repair shops, the biggest challenges to shops and their technicians include finding time for hands on training (42.6%), staying up to date with …

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November 18, 2019

CELL PHONE USAGE IN BAYS AT INDEPENDENT REPAIR SHOPS

Nearly every auto repair technician owns a cell phone (99.6%), and nearly half own a tablet or iPad (46.4%). For 57%, those personal devices end up in their working bay. …

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October 29, 2019

The Hispanic DIY Auto Maintenance & Repair Consumer

28.1% of the Hispanic population perform their own vehicle maintenance and repairs (DIY), compared to 23.3% of the total market. Purchases amongst the Millennial generation is also much higher relative …

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May 15, 2019

Install-it-for-me at Independent Repair Shops

Consumers continue to bring parts to repair shops they’ve bought at retailers or online sources. While shops field these requests, some shops are more open to installing these parts than …

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January 9, 2019

Part Delivery Times at Independent Automotive Repair Shops

When an independent auto repair shop orders parts, delivery time can vary widely depending on the type of part. Some shops are willing to wait longer for parts as well…read …

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October 10, 2018

Independent Auto Repair Shop Private Label/Store Brand Purchasing

Independent auto repair shop’s purchasing of private-label/store-brand parts is on the rise. Almost 2/3rds of shops plan on increasing their purchases over the next two year which is driven by …

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August 28, 2018

Independent Auto Repair Shop’s Competitor Perceptions & Differentiation

This month’s insight follows up on our last insight (Independent Auto Repair Shop’s Biggest Competitors) and describes who the independent auto repair shop’s top competitors are, why they’re the shop’s …

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July 30, 2018

Independent Auto Repair Shop’s Biggest Competitors

We asked independent automotive repair shops who they perceive to be their biggest competitors. Their views of their top competitors are very consistent with channel share metrics tracked by IMR. …

Read Now

Resources

View All Resources

DuPont Opens Adhesives Manufacturing Facility in China
The new facility will produce adhesives to serve customers primarily in lightweighting and fast-growing vehicle electrification applications. The post DuPont Opens Adhesives […]
FullSpeed Automotive Appoints SVP of Retail Operations
Laura Sasser has been picked to lead FullSpeed's retail operations for its Grease Monkey, SpeeDee and Kwik Kar facilities. The post FullSpeed Automotive Appoints SVP of […]
SEMA 2023 to Explore Future Vehicle Propulsion
The new EV & Future Propulsion area at SEMA will include over 75 vehicles highlighting the future of automotive innovation. The post SEMA 2023 to Explore Future Vehicle […]
Road to AAPEX, Ep 5: Automotive’s Past & Future
See how Babcox Media's Joe Keene prepares the Lincoln Blackwood for the road (with assistance from Transtar). The post Road to AAPEX, Ep 5: Automotive’s Past & Future […]
Mayhew Tools Introduces Spark Plug Thread Chaser
The new tool is designed to clean and restore spark plug holes. The post Mayhew Tools Introduces Spark Plug Thread Chaser appeared first on aftermarketNews.

Tesla will gain from higher Detroit 3 labor costs, analysts say
Detroit automakers will face a significant disadvantage vs. Tesla on EV costs. Tesla CEO Elon Musk teases UAW time-off demands: "Is anyone gonna be around to make the actual cars?"
UAW to expand strike Friday unless ‘serious progress'
UAW President Shawn Fain plans to announce another wave of workers joining the strike on Friday if he doesn't think talks have been sufficiently productive.
Mercedes-Benz to launch Level 3 automated driving tech in California and Nevada in Q4
Drive Pilot will be offered as an annual subscription, priced at $2,500 in the first year.
Long-Lewis Automotive buys 1, sells 3 stores
Long-Lewis Automotive Group sold three dealerships in Alabama and Mississippi and bought one Alabama store this spring and summer.
U.S. lawmakers demand documents on Ford battery partnership with CATL
The chairs of three U.S. House of Representatives committees demanded Ford Motor F.N turn over documents tied to its partnership with Chinese battery company CATL 300750.SZ and threatened to call CEO Jim Farley to testify before Congress.