Automotive Repair Shop

June 12, 2018

How Repair Shops are Investing in their Future

We asked General Automotive Repair Shops what investments they were making in their shops.  The majority of those shops are making investments in their business to improve or maintain their …

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Automotive Research - Electric And Hybrid Vehicles Serviced By Automotive Repair Shops January 2018

February 20, 2018

Electric/Hybrid Vehicle Service & Maintenance Trends

Slightly more than one quarter (26.8%) of general automotive repair shops serviced hybrid vehicles in the past month while 8.8% of general automotive repair shops serviced electric vehicles in the …

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October 15, 2017

Millennial Automotive DIYers – Light Maintenance Products Consumer Profile

Millennials account for 28.7% of DIY light maintenance repair purchases. As they’ve aged, their representation in this category of products has seen a 5 year CAGR of 4.9%. The majority …

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Automotive Market Research - Automotive Parts Suppliers Shop Satisfaction Levels Chart

October 2, 2017

Repair Shop’s Potential to Switch 1st Call Supplier

Automotive parts suppliers have strong satisfaction levels, with all shops rating their experience over the past few months as good, very good or excellent. Despite these strong scores, one-third of …

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Automotive Research Statistics Regarding Consumers Delaying Vehicle Maintenance

September 10, 2017

Consumers Delaying Vehicle Routine Maintenance

In this month’s IMR Insight, we’re looking at IMR’s syndicated Delayed Vehicle Maintenance Tracking Study and specifically consumers that have delayed routine maintenance parts and services. In total, 7.9% of consumers indicate they …

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Automotive Market Research Threats To Automotive Repair Shop Business Word Cloud

August 1, 2017

Threats to General Repair Shop Business

In June, we asked general automotive repair shops about current and future threats to their business. Of the six current/future threats asked about, the cost of tools and equipment required …

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July 18, 2017

eTailing in the Automotive Aftermarket

Overall, eTailing* amongst General Automotive Repair Shops was reported as 5.5% in May 2017. General Automotive Repair Shops that focus on Domestic vehicles versus Foreign vehicles have different eTailing habits. Seven …

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Automotive Research Study Why DIY Ignition Parts Serviced

January 30, 2017

Vehicle Not Performing Well Primary Reason Both DIY and DIFM Customers Get Ignition Parts Serviced According to IMR Inc.’s CCAMS Study

Whether it’s a DIYer or a DIFM customer, a vehicle not performing well is the primary reason that motorists service or repair their vehicle when it relates to ignition parts, …

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Automotive Research Study Warehouse Distributor Ignition Parts Domestic Vehicles

January 25, 2017

Repair Shops Make WD First Choice for Domestic Vehicle Ignition Parts According to IMR’s Repair Shop Tracking Study

When looking to purchase ignition parts for domestic vehicles, independent repair shops usually call a warehouse distributor first. According to IMR Inc.’s Repair Shop Tracking Study, 56.3 percent of repair …

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Automotive Research Study DIY First Step Ignition Parts Purchase

January 23, 2017

Almost 25 Percent of DIYers Do Some Research Before Purchasing Ignition Parts According to IMR Inc.’s CCAMS Study

When it comes to ignition parts, DIYers like to have some information before making a purchase. IMR Inc.’s Continuing Consumer Automotive Maintenance Survey (CCAMS) shows that 27.5 percent of those …

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